Tamweelcom (Jordan Microfinance Company) started with JOD 30,000, five employees, and one branch in 1999; with the purpose of elevating employment rates, fostering socioeconomic advancement and empowering low-income individuals within Jordan.
Today Tamweelcom, and after many milestones, is a JOD 53 million portfolio, serving over 89,000 clients and enterprises through over 500 employees spread across a network of 39 branches.
Tamweelcom caters to underserved income generating enterprises and financially excluded citizens through three business segments, which are the Retail segment, the Micro Enterprise segment, and the Small Enterprise segment. The Retail segment is focused on improving the living standards of the client by financing education, medication, marriage costs, home improvements, vehicles licensing and maintenance, and energy efficient appliances. The Micro Enterprise segment promotes growth and self-sufficiency of home-based businesses, unlicensed businesses, and licensed businesses, which constitute the majority of enterprises in the Jordanian economy. The Small Enterprise segment covers financing for working capital and fixed assets of licensed enterprises. Moreover, this financing is supplemented with complementary products and services, such as digital financial services and non-financial services, and conducted within the context of the microfinance Universal Standards for Social Performance Management, including client protection principles and high customer service levels.
In addition, and to provide further convenience of accessibility and outreach that saves time and cost to clients, Tamweelcom has embarked on a digital transformation strategy focused on promoting the use of digital payment and transaction channels, such as E-Wallet and eFAWATEERcom bill payment.
As for Tamweelcom’s social aspect and objective of recognizing its clients and promoting sustainable income growth and improved standards of living in the communities which it operates, Tamweelcom conducts free medical days during the year. In collaboration with Institute for Family Health, the communities have access to free generalist and specialist doctors. This is further supplemented with public medical awareness sessions held by health providers, such as those addressing cancer screening, routine health checkups, etc. Similarly, and as part of supporting the sustainability and growth of home based and micro enterprises in Jordan, in collaboration with various parties such as the Ministry of Tourism and Antiquities, Tamweelcom conducts highly promoted bazaars throughout the year and throughout the Kingdom open to both Tamweelcom and non- Tamweelcom clients; at which these micro enterprises are provided booth space at no charge.
Regarding corporate governance, Tamweelcom operates in accordance with the international standards of global Microfinance Institutions (MFIs); following a practical and sustainable approach that drives Tamweelcom forward through honesty, transparency and integrity. Tamweelcom corporate culture maintains the utmost level of professionalism. Its scope of work complies with the legal and regulatory framework of the Central Bank of Jordan.
Tamweelcom’s approach and business model is continuously evolving to stay current, competitive, and committed to providing access to responsible finance that creates sustainable enterprises, job opportunities and improves the standard of living of the ordinary unbanked and underbanked citizens living in Jordan.